Shipping policy
Brainmaker LLC offers FREE economy rate shipping on all purchases.Â
Shipping policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.Â
Potential delays due to a high volume of orders or postal service problems that are outside of your control.
Domestic Shipping Rates and Estimates
For free shipping: Free shipping on all purchases of $30 or more
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.Â
For simple flat rate shipping: We offer $2 flat rate shipping to the US on all purchases less than $30.Â
You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.
|
Shipping option |
Estimated delivery time |
Price |
|
Free |
5Â to 8 business days |
Free |
|
Expedited Shipping |
2 to 3 business days |
calculated and displayed at checkout |
International Shipping
We do not offer international shipping through our website at this time. For international orders, please visit our Etsy store
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.Â
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at info@brainmakerposters.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Due to the size of our product, we are unable to ship to P.O. boxes.Â
Refunds, returns, and exchanges
Read our full return policy here.Â
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.Â
In the event that your order arrives damaged in any way, please email us as soon as possible at scott@brainmakerposters.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at scott@brainmakerposters.com.